Refund Policy

How will I be reimbursed in case of return of the order or cancellation of the purchase?

For purchases made by credit card:
The credit card company will be notified of the reversal of your purchase. The reversal will occur within 30 to 90 days, in one go, regardless of the number of installments, remembering that the term for the reversal is stipulated by the credit card company.

For purchases made through Boleto Bancário:
The refund will be made by bank transfer, within 30 to 60 days after the product has been classified in our distribution center. The refund will be made to the account of the registration holder, coinciding with the registration data entered at the time of purchase.


If you require additional refund scans, it will be done within 30 business days.

Doubts? Please contact us through our support: